FREQUENTLY ASKED QUESTIONS
Riding a Blitz E-scooter has an eco-friendly impact with every ride.
Get to your destination faster than you would with other rideshare options. Download the Blitz E-scooter app and ride for as little as $1 to unlock and $0.38 per minute.
Download our app in the App Store or Google Play. Then, set up an account with us. You will be able to scan or input the code on a nearby Blitz E-scooter with the app. Once your Blitz E-scooter is scanned or the code has been used, you are able to ride as much as heart desire.
When you are ready to complete your ride, pull over to a safe location and end trip. Open the app and click ‘end ride’ and your ride will end.
Blitz E-scooters are dockless. Scooters may not be parked on streets, except in areas designated by the city with paint, decals or signs. Riders should park Blitz E-scooters out of the way of pedestrians. We also ask our riders to be always courteous too others. Riders should stay mindful of ADA access and do not block them when parking vehicles.
Restricted areas are determined by the local municipalities and can include trails, creek ways, plazas, parks, sidewalks or sacred areas.
Blitz E-scooters recommends that riders always wear a helmet when riding. However, you may check your local laws to see if a helmet is required while riding in your city.
The person operating the scooter must be at least 18 years of age.
Blitz E-scooter users are only able to rent one scooter per user. We do not allow the unlocking of multiple scooters per user.
If there is no bike lane, riders may only ride on streets which have a speed limit of 35 miles per hour or less. Riding on sidewalks is dependent on your local laws. Remember as a rider you must obey all state and city traffic laws.
We are sorry to hear that! We want our riders to have a good experience with our app. Make sure you have the most current version of our app installed. If so and you are still having trouble, make a support ticket in the app or call our Customer Service Department at HELP@BLITZESCOOTER.COM.
If you have received a charge in error, make a support ticket in the app or call our email HELP@BLITZESCOOTER,COM
Blitz E-scooters are safe to drive if operated responsibly. We recommend that riders always wear a helmet when riding. Learn more about safety at www.blitzescooter.com/safety
Blitz E-scooters has a strict one-rider-per-scooter policy. Multiple riders on one scooter can pose a safety hazard for individuals involved and may violate local laws.